Master Solutions Blog

Master Solutions has been serving the Oakbrook Terrace area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology Basics: Understanding Different “____wares”

Technology Basics: Understanding Different “____wares”

Hardware, software, malware, ransomware. These are all terms that share two things in common - you probably have heard them fairly often, and they all end the same way. This is no accident. To better understand what these programs are, let’s dig into the basics of what we mean when we’re talking about “-ware.”

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Information Technology: How to Handle the Inevitable

Information Technology: How to Handle the Inevitable

Sometimes it might feel like your technology never works as you want it to. You might try to open up a software application only to find an error message that keeps you from being productive. The error doesn’t go away no matter how many times you reload the application. How can you eliminate these issues that threaten to derail your productivity throughout the workday?

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Antivirus, Analyzed

Antivirus, Analyzed

Antivirus is a crucial component to any network security platform, but do you know how it works? Below, we’ll go over how your security is improved by an antivirus solution.

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Technology Basics: Print Toner

Technology Basics: Print Toner

By-in-large, most of today’s businesses are doing more to move away from their reliance on printed material. That’s not to say that nearly every business still requires the use of at least one printer. Most people believe that when your “ink” is low in your printer, the quality of the print job will suffer. This is true for inkjet printers, but for those that have laser printers, the “ink” isn’t really ink at all, it is a thing called toner. For this week’s technology basics article we will define what print toner is and how it differs from ink.

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Fixing Your Weakest Link: Your Employees

Fixing Your Weakest Link: Your Employees

You can have every piece of security hardware in the books: firewall, backup disaster recovery device, anti-virus; but your employees will still be the biggest vulnerability in your organization when it comes to phishing attacks. How do you mitigate as much risk as possible?

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