Master Solutions Blog

Master Solutions has been serving the Oakbrook Terrace area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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Tip of the Week: Improve Your Business’ Communications

Tip of the Week: Improve Your Business’ Communications

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

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How much time do your employees waste?

How much time do your employees waste?

Very few employees can honestly say they spend the entirety of their workday actually working. Whether it’s the 15 minutes you spend making your coffee in the morning, or the 10 minutes catching up on Facebook after lunch, the occasional work break is inevitable.

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SMBs Beginning to Embrace Augmented Reality

SMBs Beginning to Embrace Augmented Reality

There are moments when a technology solution presents itself and is simply too valuable to pass up, but they are generally few and far between. One particular solution you can use to great effect is augmented reality, and we believe that with the right implementation and support, you can overcome challenges that the future might hold.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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