Master Solutions Blog

Master Solutions has been serving the Oakbrook Terrace area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How We Streamline IT Support for You

How We Streamline IT Support for You

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.

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Keeping Thorough Records Can Help Your Business

Keeping Thorough Records Can Help Your Business

If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.

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Is the Dark Web all bad?

Is the Dark Web all bad?

 Dark Web: (noun)

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When Juggling Business Responsibilities, You Can't Afford to Drop IT Maintenance

When Juggling Business Responsibilities, You Can't Afford to Drop IT Maintenance

The business world increasingly relies on IT services. Regardless of which industry you fall into, IT will undoubtedly play a major role in how your business functions on a daily basis. Businesses also need their technology to remain in proper working order, but this is easier said than done--especially if you don’t have the luxury of an in-house IT department. Thankfully, managed service providers make this much less difficult.

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Tip of the Week: Spot Spyware on Your PC Before it Spots You

Tip of the Week: Spot Spyware on Your PC Before it Spots You

Spyware is a form of malware that can quickly become a big problem. For today’s tip, we’ll go over exactly what spyware is, and how you can keep your business safe from it.

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