Master Solutions Blog

Master Solutions has been serving the Oakbrook Terrace area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Signs Your Business Is Ready for Customer Relationship Management

Signs Your Business Is Ready for Customer Relationship Management

Properly managing and maintaining a relationship with clients, customers, and contacts is a critical part of any business, especially if the business in question is actively working to grow. This is what makes a customer relationship management system, or CRM, so useful. Let’s review a few of the signs that your business needs a CRM to stay organized.

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What You Should Know About Bandwidth

What You Should Know About Bandwidth

Depending on the company, the Internet connection is perhaps the most important part of its IT infrastructure, especially if it has remote workers or multiple offices connected by a Wide Area Network (WAN). Other technologies such as VoIP, screen-sharing, and webinars also benefit from optimized bandwidth. Today, we’ll talk about bandwidth, what your company’s needs are, and how to get the Internet service that is right for you. 

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How to Shop Securely This Holiday Season

How to Shop Securely This Holiday Season

While the major holiday shopping days have passed us by, many people are still looking for that perfect gift often using the Internet to find it. While online shopping is certainly more convenient, it can also be dangerous. To help keep you safe this season and beyond, we’re reviewing a few practices to protect your identity while shopping online.

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A Recent Data Theft Shows Us What to Watch Out For

A Recent Data Theft Shows Us What to Watch Out For

Trend Micro, the developer of the popular antivirus program, has attracted some unwanted attention after a former employee managed to steal customer data and sell it to scammers. These scammers then use this data to call Trend Micro customers. If you use Trend Micro’s antivirus solutions, you’re going to want to pay close attention to any calls you get.

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Start Using Two-Factor Authentication Everywhere, Today

Start Using Two-Factor Authentication Everywhere, Today

It can be easy to slack off when it comes to good password practices. Many users still use the same password across multiple sites and often don’t use secure passwords. Password managers make this a lot easier, but it’s really two-factor authentication (2FA) that can make all the difference. Strong, unique passwords are still important (not all accounts offer two-factor authentication) but let’s talk about why you should always enable two-factor or multifactor on all of your accounts when possible.

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