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Master Solutions has been serving the Naperville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Dos and Don’ts of Smartphone Use for Business

The Dos and Don’ts of Smartphone Use for Business

Today, we encounter situations in business where digital communication is preferred by many people, and as a result, the use of smartphones to conduct business has become more common. With this shift in the way people do business, there are several considerations that the modern worker has to navigate to properly use smartphones to their advantage. Let’s take a look at a few in today’s blog. 

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How to Implement a New Year’s Resolution for Your Business

How to Implement a New Year’s Resolution for Your Business

We’d like to extend a very Happy New Year to all of our followers! The new year is a perfect time to make resolutions, particularly for your business. Let’s look at some common areas where a resolution might prove to be an effective motivator for change within your business, as well as how you can commit to it long-term.

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Build a Business that Other People Respect

Build a Business that Other People Respect

Managing a business poses considerable challenges, with a myriad of tasks demanding attention daily just to sustain the status quo. If you want to have a workforce that is not just present but genuinely invested in the enterprise, you will need to actively do more than just go through the motions. The question then becomes: How can one cultivate such dedication? This month, we will take a look at that very question.

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How to Avoid Amazon Scammers

How to Avoid Amazon Scammers

Scams using online retail giant Amazon have become more frequent around the holidays as online purchases tick up. Most of these scams come in the way of impersonation scams. With the holidays upon us, we thought we’d go through what kind of Amazon scams you should look for and how to avoid being a victim.

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Tip of the Week: Managing All Aspects of Your Phone Can Keep Battery Life from Being a Problem

Tip of the Week: Managing All Aspects of Your Phone Can Keep Battery Life from Being a Problem

We've all experienced the frustration of a drained smartphone battery, and if not, you've likely become accustomed to constantly carrying a charger. But what exactly leads to the rapid depletion of a smartphone's battery?

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Nine Actions to Help Build an Effective Business

Nine Actions to Help Build an Effective Business

Organizing your business for better efficiency is crucial for maximizing productivity, reducing costs, and achieving your goals. Here are some best practices to help you organize your business effectively.

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What Can Cause a Cyberattack in the First Place?

What Can Cause a Cyberattack in the First Place?

Cyberattacks are nothing to take lightly. Every year, they cause millions of dollars of damage to unprepared and unprotected businesses, which leads to many of these businesses’ failure. Let’s talk about what ultimately causes cyberattacks, so you know the kinds of situations and behaviors to keep an eye out for.

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The Most Common and Frustrating Errors to Make with Your Technology

The Most Common and Frustrating Errors to Make with Your Technology

With the right technology at your side, you can ensure that your operations, productivity, and customer satisfaction are maximized. However, even with all these benefits, small businesses make mistakes, particularly in regard to the implementation process. How can your business overcome the hurdles that stem from improper technology implementation strategies? Let’s take a closer look.

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Take Data Breach Seriously Before It’s Too Late

Take Data Breach Seriously Before It’s Too Late

Whenever you see a data breach in the news, it’s never a good thing. Their impact ranges from minor to severe, and depending on the size and scope of the breach, it could even be bad enough to break a business. Let’s go over how you can keep your business from suffering from data leaks.

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So, Your Network was Breached… What Do You Do Next?

So, Your Network was Breached… What Do You Do Next?

Businesses currently face an unprecedented level of threat from data breaches, with more means of undermining their security out there than ever before. Making the situation worse, all it takes is one to bring significant impacts to your business, from financial and reputational loss, not to mention all the potential legal issues that come into play. Let’s review what you need to do should you ever be on the receiving end of a breach.

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Tip of the Week: Understanding Your Smartphone Battery’s Lifespan

Tip of the Week: Understanding Your Smartphone Battery’s Lifespan

When your smartphone battery dies, you’re left feeling inconvenienced and, likely, pretty annoyed. Unless you’re carrying your charger on you at all times, you’ll need to find a solution to your battery charge issues. The solution, like with many other technological issues, is to be proactive and take action to keep your battery from dying in the first place. That’s what we’re here to discuss today.

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Centralized Data Storage is the Better Option. What’s Your Excuse?

Centralized Data Storage is the Better Option. What’s Your Excuse?

Are you sure that your business can control all of its data? Are you absolutely certain that it can be accessed when needed? Can you guarantee that it’s as secure as humanly possible, wherever it happens to be? You should be able to answer these questions with an unequivocal and resounding “yes,” yet central data management is far from a simple task.

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Be Proactive with Your Technology to Prevent Problems Altogether

Be Proactive with Your Technology to Prevent Problems Altogether

If your business could go about its daily tasks without having to worry about technology, you would find yourself suddenly much more productive and efficient. Think of all the time and money you could save by not reacting to technology problems. With the right tools and approaches, your company can make great strides toward a more proactive technology management model.

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Tip of the Week: 4 Tips to Writing Effective Emails

b2ap3_thumbnail_gmail_simplicity_400.jpgWe’ve all been in a situation where we’re watching our inbox waiting for someone to send an email back. However, you might be limiting your own success by making your emails be too long, too wordy, or even too brief. According to a study by Boomerang, there are several ways to make your emails more viewer-friendly, and it all starts by analyzing what you’re currently doing with your outbound communications.

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Tip of the Week: This Free Extension Helps You Get to the Bottom of Your Grammar Mistakes

b2ap3_thumbnail_grammarly_productivity_400.jpgTo become a grammar expert takes years of education--a luxury that few modern workers have. Thankfully, there are tools available online that can make anybody a grammar expert. One such tool is Grammarly, a free Chrome extension and web-based app.

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Tip of the Week: Tweak Your Workday in These 4 Ways and See Major Results

b2ap3_thumbnail_power_of_productivity_400.jpgSome days, productivity comes naturally and you can destroy tasks like it’s no one’s business. Other times, distractions seem to pop up everywhere and you need all the help you can get, just to get anything done. Here are four productivity tips, proven to help you regain focus at the office.

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Tip of the Week: Google Wallet Users Need to Make Sure They Lock Their Card

b2ap3_thumbnail_your_google_wallet_400.jpgGoogle is much more than just a collection of desktop apps, a search engine, and a web browser. Google is a large company that’s continuously innovating with new and exciting technologies. One of these is Google Wallet, which allows for sharing cash and making money transfers online. What many users of Google Wallet forget is that, just like a debit or credit card, your Google Wallet card number can be stolen and used for fraudulent activity.

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Tip of the Week: When Was the Last Time You Cleaned Your PC?

b2ap3_thumbnail_clean_your_pc_400.jpgA clean computer is one that you can rely on. Like all other kinds of technology, a computer needs regular maintenance and cleanup sessions that preserve its working ability and prolong its life. Since January is Clean Up Your Computer Month, there’s no time like the present to ensure that your PC is squeaky clean. Here’s how you can give your computer and its components a comprehensive cleaning.

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Tip of the Week: How to Type Special Characters Like Accents

b2ap3_thumbnail_special_characters_alt_codes_400.jpgWhat’s the difference between a cafe and a café? By definition, there’s no difference, but to a coffee aficionado, that symbol above the ‘e’ makes all the difference. But how do you type special characters like this? Here are two easy ways.

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Tip of the Week: 5 Steps You Can Take to Bolster Network Security

b2ap3_thumbnail_checklist_for_it_400.jpgNetwork security is more important today than it’s ever been before, especially in light of several concerning developments in targeted hacking attacks. Unfortunately, many employees (and even some employers) don’t know or understand how to follow various security best practices. By ensuring that every single one of your employees understands the importance of cybersecurity, you can exponentially increase your organization's network security.

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1832 Centre Point Circle Suite 106
Naperville, Illinois 60563