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Master Solutions has been serving the Naperville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AI Can Push the Needle for Small Businesses

AI Can Push the Needle for Small Businesses

Artificial intelligence is no longer confined to use by industry leaders. Small businesses increasingly recognize AI's transformative potential to boost efficiency, enhance customer experiences, and drive innovative strategies. Let’s explore three of the most popular ways small businesses use AI to improve their operations.

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Who Has Your Data and What Are They Doing With It?

Who Has Your Data and What Are They Doing With It?

Protecting personal data has become a critical concern as more and more people use Internet-connected accounts. While this tech has undoubtedly enriched our lives, it has also paved the way for unprecedented invasions of privacy, particularly by enormous technology companies that claim to be doing it for their own good. Today, we will explore how these giants compromise data privacy, raising questions about the balance between innovation and safeguarding our most sensitive information.

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Managed IT Services Improve Organizational Security

Managed IT Services Improve Organizational Security

In response to today’s threat landscape, safeguarding technology and data has become a pivotal concern for everyone; and every business. Ensuring the protection of essential assets and customer data within your infrastructure demands a strategic approach. Collaborating with a proficient managed service provider (MSP) is the key to prioritizing security effectively. Here are some critical services they can provide.

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Build a Business that Other People Respect

Build a Business that Other People Respect

Managing a business poses considerable challenges, with a myriad of tasks demanding attention daily just to sustain the status quo. If you want to have a workforce that is not just present but genuinely invested in the enterprise, you will need to actively do more than just go through the motions. The question then becomes: How can one cultivate such dedication? This month, we will take a look at that very question.

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Technology Management Can Be Beneficial for SMBs

Technology Management Can Be Beneficial for SMBs

Technology is one of the most important elements to consider when growing your business, and while it might seem like it can magically solve all of your operational problems, it takes a lot more than a simple implementation to address your company’s pain points. In fact, failing to integrate technology properly can lead to even more problems.

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5 Common Technology Issues That Must Be Addressed by SMBs

5 Common Technology Issues That Must Be Addressed by SMBs

There’s no getting around the fact that technology is critical for business operations, but with technology come various challenges that need to be addressed. If you’re not careful, issues with your IT can distract you from other technology problems that could develop even further if left unchecked. Let’s look at five of the most common technology issues that modern businesses face.

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Reducing Support Costs Can Help Your Tech Budget Work for You

Reducing Support Costs Can Help Your Tech Budget Work for You

Businesses are increasingly reliant on technology, and effectively managing IT support costs has become crucial. With approximately three to six percent of a company's revenue allocated to technology expenses, exceeding the monthly budget can have adverse repercussions on the ability to allocate funds elsewhere.

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Downtime Is a Predator. Is Your Business the Prey?

Downtime Is a Predator. Is Your Business the Prey?

Downtime in a business context can be considered a "business predator" because it can have detrimental effects on a company's operations, profitability, and overall success. Downtime refers to the period during which a business' critical systems, processes, or equipment are not functioning as intended. Here are some reasons why downtime is often seen as a threat to businesses.

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Five Controversial Technologies You Need to Be Careful With

Five Controversial Technologies You Need to Be Careful With

With many compliance and regulation laws existing in today’s business world, it’s no small wonder that ethical dilemmas surrounding business technology are more common than you might expect. Let’s go over five of the more controversial uses of technology so you can avoid facing them during the course of your operations.

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Nine Actions to Help Build an Effective Business

Nine Actions to Help Build an Effective Business

Organizing your business for better efficiency is crucial for maximizing productivity, reducing costs, and achieving your goals. Here are some best practices to help you organize your business effectively.

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The Most Common and Frustrating Errors to Make with Your Technology

The Most Common and Frustrating Errors to Make with Your Technology

With the right technology at your side, you can ensure that your operations, productivity, and customer satisfaction are maximized. However, even with all these benefits, small businesses make mistakes, particularly in regard to the implementation process. How can your business overcome the hurdles that stem from improper technology implementation strategies? Let’s take a closer look.

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Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency can be a real killer for a business’ ability to take in revenue, but sometimes it seems like this lack of continuity can be unavoidable. It isn’t. Technology can go a long way toward helping you build more efficient processes. In this week’s blog, we discuss a couple of key pieces of technology used by many small businesses to keep their processes streamlined.

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Your Business Can (and Should) Use Technology to Streamline Operations

Your Business Can (and Should) Use Technology to Streamline Operations

Your business should always strive to prevent interruptions and issues related to operations. With the right technology and appropriate management of it, you will find that you experience far fewer of them. Let’s examine some strategies you can use that will help you build better processes and how technology can aid in this.

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How Google Maintains Its Monopoly on Search Engines

How Google Maintains Its Monopoly on Search Engines

It’s no secret that Google has a monopoly on the search engine market, but have you ever wondered how it maintains this stranglehold when other equally capable competitors, like Apple, could produce similar products? Well, it’s not as simple as you might think, and it even involves a considerable amount of funds that influence Apple’s decision.

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We Just Want These 4 IT Pain Points to Be Resolved Already

b2ap3_thumbnail_frustration_by_technology_400.jpgThe term “IT headaches” is an oxymoron, due to the fact that technology is supposed to make life easier, not harder. Yet, headaches and feelings of frustration often accompany working with technology--with the most frustrating headaches often stemming from issues that should no longer exist in 2016. Case in point, these four issues that cause us major “IT headaches.”

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What it’s Like to Have Your IT Company Go the Extra Mile

b2ap3_thumbnail_more_vendor_agreements_400.jpgThe appeal of a do-it-yourself project is that you’re the one doing the work. With the Do It Yourself (DIY) approach, whatever it is you're working on, you know for sure that it’s getting the attention it deserves. This is why it can be rather unnerving to have someone who you don’t fully know or trust work on your stuff. This is especially the case when it comes to your company’s technology.

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Here’s What Cloud Computing for Business is All About

b2ap3_thumbnail_cloud_benefits_400.jpgWe talk about the cloud and how it changes the way that businesses approach their technology solutions a lot, and for a good reason. It’s become so commonplace in the business environment that you’d be hard-pressed to find any organization that doesn’t take advantage of cloud computing in some form or another. In a competitive industry, the small business needs all of the help it can get, and the cloud delivers.

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4 Growth Scenarios Your Network Needs to Be Prepared For

b2ap3_thumbnail_growth_strategy_400.jpgNaturally, businesses put a lot of time, energy, and resources into growing their sales figures and bottom line. All of that is great, but if business owners don’t also plan for how success is going to add new pressures and challenges to their IT infrastructure, then a lot of time will be wasted reacting to growth-related network issues. Scenarios like this can be easily avoided by planning your network to grow alongside your company.

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Beyond Jargon: What Does “Enterprise-Level” Mean?

b2ap3_thumbnail_what_is_enterprise_400.jpgWhen you’re shopping around for new technology for your business, you’ll encounter all kinds of solutions that are designed for different business models. As a small business owner, you probably wonder why some vendors label their solutions as “enterprise-level.” Well, we’re here to explain that.

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Gamification: Make Business Fun for Everyone

b2ap3_thumbnail_office_gamification_400.jpgFun is often misconstrued in the workplace and identified as being unproductive, or even lazy at times. However, more businesses than ever before are embracing the power of fun and letting the creative juices flow. Using game-like elements to achieve your business’s goals, or to improve operations, is called gamification, and you can take advantage of it.

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1832 Centre Point Circle Suite 106
Naperville, Illinois 60563