Master Solutions Blog

Master Solutions has been serving the Oakbrook Terrace area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

We Just Want These 4 IT Pain Points to Be Resolved Already

b2ap3_thumbnail_frustration_by_technology_400.jpgThe term “IT headaches” is an oxymoron, due to the fact that technology is supposed to make life easier, not harder. Yet, headaches and feelings of frustration often accompany working with technology--with the most frustrating headaches often stemming from issues that should no longer exist in 2016. Case in point, these four issues that cause us major “IT headaches.”

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What it’s Like to Have Your IT Company Go the Extra Mile

b2ap3_thumbnail_more_vendor_agreements_400.jpgThe appeal of a do-it-yourself project is that you’re the one doing the work. With the Do It Yourself (DIY) approach, whatever it is you're working on, you know for sure that it’s getting the attention it deserves. This is why it can be rather unnerving to have someone who you don’t fully know or trust work on your stuff. This is especially the case when it comes to your company’s technology.

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Here’s What Cloud Computing for Business is All About

b2ap3_thumbnail_cloud_benefits_400.jpgWe talk about the cloud and how it changes the way that businesses approach their technology solutions a lot, and for a good reason. It’s become so commonplace in the business environment that you’d be hard-pressed to find any organization that doesn’t take advantage of cloud computing in some form or another. In a competitive industry, the small business needs all of the help it can get, and the cloud delivers.

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4 Growth Scenarios Your Network Needs to Be Prepared For

b2ap3_thumbnail_growth_strategy_400.jpgNaturally, businesses put a lot of time, energy, and resources into growing their sales figures and bottom line. All of that is great, but if business owners don’t also plan for how success is going to add new pressures and challenges to their IT infrastructure, then a lot of time will be wasted reacting to growth-related network issues. Scenarios like this can be easily avoided by planning your network to grow alongside your company.

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Beyond Jargon: What Does “Enterprise-Level” Mean?

b2ap3_thumbnail_what_is_enterprise_400.jpgWhen you’re shopping around for new technology for your business, you’ll encounter all kinds of solutions that are designed for different business models. As a small business owner, you probably wonder why some vendors label their solutions as “enterprise-level.” Well, we’re here to explain that.

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Gamification: Make Business Fun for Everyone

b2ap3_thumbnail_office_gamification_400.jpgFun is often misconstrued in the workplace and identified as being unproductive, or even lazy at times. However, more businesses than ever before are embracing the power of fun and letting the creative juices flow. Using game-like elements to achieve your business’s goals, or to improve operations, is called gamification, and you can take advantage of it.

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Tip of the Week: Grow Your Business By Improving Customer Service [VIDEO]

b2ap3_thumbnail_customer_service_tips_400.jpgThe Internet has given modern businesses the ability to grow like never before. On the flip side of the coin, the Internet can quickly bring down a business if a dissatisfied customer chooses to broadcast their negative experience and opinions. Therefore, it’s essential to take customer service seriously.

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Tip of the Week: How to Knock the Socks Off Your Audience with Your Speech, Part 1

b2ap3_thumbnail_public_speaking_400.jpgWhether you’re presenting at a trade show, webinar, conference, or giving a sales demonstration, giving a solid presentation is a crucial skill to master and add to your strategies. However, if you are part of the 74 percent of people who suffer from speech anxiety (glossophobia), these opportunities may seem incredibly daunting. With some solid preparation before your presentation and a few tricks to master while giving one, any professional can master the art of public speaking.

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3 out of 4 Professionals Plan on Upgrading to Windows 10

b2ap3_thumbnail_windows_10_logo_onefive_400.jpgNot all new operating systems released are popular. A few examples from Microsoft’s past include Windows Vista and Windows 8. The reasons why they don’t take off vary, but the end result is the same; less users overall than other Windows operating systems. With Windows 10 on the horizon, one has to wonder if it will have a profound effect on the business world.

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We Salute You, Mr. Do-It-Yourself Entrepreneur!

b2ap3_thumbnail_real_entrepreneur_400.jpgMaster Solutions presents to you, “Real Men of Brilliance.” Today, we salute you, Mr. Do-It-Yourself Entrepreneur.

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Tip of the Week: How to Make Naptime a Real Thing for Your Office

b2ap3_thumbnail_nap_at_work_400.jpgWe live in an age where we are trying to get the most out of our employees, but sometimes it can be difficult to keep up the hard work all day. Productivity applications and software can only go so far when your team is exhausted. Sometimes you might wish you could be back in the good old days of elementary school when naptime was a thing. So, why not give it a try in the workplace?

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Operate Your Network on a “Need-to-Know Basis”

b2ap3_thumbnail_user_permission_400.jpgIf a company neglects network security, they’ll quickly find their network inundated with threats. However, if you fail to protect your business from internal problems as well, you might have a whole other monster on your hands. Some businesses have encountered this problem when employees access certain documents and then accidentally misplace or delete them, causing damage that your organization was not particularly prepared for.

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Tip of the Week: Don’t Let the Undertaker Overtake Your Business

b2ap3_thumbnail_mortician_msp_400.jpgBusiness is booming, and you are busier than ever. Your company is expanding at a crazy rate. But, what if something were to happen to you? Would your company be able to carry on in your stead, or would it crash to the ground in a blaze of glorious defeat?

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So Long RadioShack, We’ll Miss Your Electronics and Epic Commercials

b2ap3_thumbnail_radioshack_400.jpg“It’s as if a thousand stores cried out in terror.” This was the case February when RadioShack filed for Chapter 11 bankruptcy and announced plans to sell between 1,500 and 2,400 of its stores. For anybody with an affinity for technology, this announcement is sad news. Let’s honor the passing of an American institution by taking a look back at the Shack.

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Tip of the Week: 4 Pointers to Get the Community on Your Side

b2ap3_thumbnail_community_interaction_with_your_business_400.jpgAs a business owner, you know that the key to the path of your success is in the relationships that you forge along the way. These same relationships can be just the boost you need to get the edge on your competitors and knock them out of the game. It all comes down to your communication with the your surrounding community.

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Tip of the Week: Managed IT Abbreviations Don’t Have to Be Confusing

b2ap3_thumbnail_confusing_acronyms_400.jpgIt’s always important to know about what you’re investing in before you take the leap of faith. In the world of business and managed IT, we understand that jargon and abbreviations can potentially kill a sale. This is what we call “geekspeak,” and while it’s generally avoided as much as possible, it can cause some business owners’ eyes to glaze over and zone out.

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