Start Treating Your IT as the Investment It Is

Prevention is better than a cure, as it prevents your business from ever experiencing the problem in the first place. This is especially true for your technology. When businesses invest in IT, they can do so for one of two reasons: they are repairing problems that are costing them in downtime, reputation, and capital, or they are actively preventing those problems through smart implementation of IT. Which side do you want to be on?

We offer preventative services that can help you control the cost of your IT solutions like never before, and here’s how we do it.

But What If I Like My IT Systems?

If you think your IT is fine the way it is, that’s perfectly normal. It’s more common than you might think to resist change. The term “Luddite” comes to mind, or someone who is opposed to new technology, but even this term isn’t quite accurate. In truth, a Luddite was more opposed to unsafe machines that caused high rates of unemployment in the textile industry.

At the heart of the issue was technological innovation and textile mill owners embracing that innovation to grow their business. The problem was that this change wasn’t implemented properly, which led to mismanagement, harm to workers, and disruption. Does this sound familiar? It sounds just like modern-day downtime.

It’s Not About Liking Your Systems; It’s About Your Bottom Line

The break/fix model is not sustainable for your business, regardless of whether you are fixing issues independently or relying on an external professional to address the issue. A small problem can balloon into a major expense. Consider this:

• Financially speaking, you not only need to pay for the repair itself, but the downtime also eliminates your incoming cash flow.
• In terms of your operations, downtime harms customer service, leading to missed deadlines and delayed transactions.
• In terms of security, reactive IT support can easily allow vulnerabilities to remain open for months, inviting a crisis.

These outcomes will hold your business back and potentially even put it in danger. You need to take action to address them now, not later.

The Right Team Makes a World of Difference

The best course of action is to work with a managed service provider that understands your needs and adapts their support strategy to your specific situation. That’s how we operate at Master Solutions. We accomplish this goal by following these three principles:

• We build our services around network monitoring and maintenance, solving minor issues before they become costly, messy problems. Our automation can patch systems and issue preventative maintenance to clean up smaller problems before they escalate.
• We consider ourselves a strategic partner in the success of your business. Some providers might only fix problems impacting operations, but we want your IT to work to advance your goals, not hold you back.
• We help you track your IT budget and its costs through ongoing, subscription-based services. This helps you know exactly how much your IT will cost you month to month, thus making your budget easier to manage than ever.

IT is an Investment, Not a Cost

A proactive provider can make a world of difference, and it’s well worth your investment. You’ll save money while your business thrives. Isn’t that what every business owner wants? Get started today by calling us at (630) 495-3830.